Shipping Policy
We have many long-term cooperated logistics companies like E-packet/China Post(cheaper), DHL(faster). SF Express, Fedex,TNT, UPS, EMS etc. If you have any special requirements, please contact us.
Shipping via E-packet
The countries where having this service are including Germany/Russia/France/Finland/Kazakhstan/Korea/Netherlands/Canada/
Luxembourg/Malaysia/U.S./Mexico/Norway/Portugal/Japan/Sweden/Switzerland/Saudi Arabia/Thailand/Turkey/Ukraine/Spain/Greece/
Singapore/New Zealand/Hungary/Israel/Italy/Indonesia/UK/Vietnam/Hong Kong.
Reference time limit: Mexico needs 20 business days, Saudi Arabia&Ukraine&Russia needs 7-15 business days, Others 7-10 business days.
Tracking: Search for parcel information at the local post website or contact us for getting tracking information.
Standard shipping via FedEx, UPS, DHL, TNT, EMS
Service for all over the countries
Reference time limit: 3-7 business days
Tracking: Search for parcel information at order system
(Note: All the parcels missed or breaks during the shipping, we will send the replacement immediately.)
Self Shipping
We accept that using your shipping arrangement. For selecting this, you have to contact us and provide your shipping supplier or express account. Please contact the email: support@micquartz.com and attach the order nubmer after placing the order.
Shipping Advice
We recomend "Standard" shipping as preferred way because of its faster, safer and more convenient.
If buying some items like Quartz Plates, Discs, Rods, Frits those are not easy to be broken and you don't care about shipping time, "E-packet" can be a choice.
You definitely have the right to use the shipping way by yourself. It's a good choice if you have better shipping way.
(Note: While you choose the "Standard" shipping way, if there is any damage or loss for the order during the shipping, we will resend new one for you.)
Learn more at this article: Are you worried about shipping?